The INFOMEDIA, UAB. Contact/call centre has a reputation built on 18 years of experience in servicing calls and providing universal information through the short inquiry number 1588, as well as 8 years of experience in servicing calls from other companies. Services provided by the INFOMEDIA, UAB Contact/call centre:
INCOMING CALL SERVICE in Lithuanian, English, Russian, and Polish:
- 24/7 service of client inquiry lines: providing information on goods and services of different companies as well as their promotions;
- recording orders, client problems and complaints/commendations;
- consulting on bills;
- registering client queries, marketing promotions, participants for solutions of games/quizzes, subscription services;
- reserving tickets for concerts, performances, cinema and other events;
- other.
OUTGOING CALL SERVICE, TELEMARKETING/SALES in Lithuanian, English, Russian, and Polish:
- product and service sales by phone;
- calls to establish new clients;
- organising meetings: arrangements for visits from company representatives;
- presenting news and current promotions to existing clients;
- calls on contract renewal and extension;
- calls on overdue payments;
- organising phone surveys, polls for diverse market research.
- other.
TRADING DATABASES:
- preparing specialised databases of Lithuanian and foreign companies by required criteria: type of activity, geographic attributes, workforce, yearly turnover, email addresses, etc.;
- updating, revising and adding to existing company databases.
OTHER SERVICES:
- auto dialler (automatic calls with promotional offers in Lithuanian, English and Russian);
- SMS service (SMS-marketing, ad solutions, SMS-micropayments, SMS-games, SMS-advertising, mass SMS-messaging/texting in Lithuanian, English and Russian);
- Direct mail service.
More information at www.1588.lt
